Shipping policy

At Underthepalms, we carefully prepare and pack every order to make sure it reaches you beautifully and on time.

Delivery Time
Orders are typically delivered within 2–3 business days from the date of dispatch.

Order Processing
Once your order is confirmed, please allow up to 1 business day for processing and packing. You’ll receive an update once your order is on its way.

Delivery Delays
While we do our best to deliver within the estimated timeframe, occasional delays may occur due to weekends, public holidays, courier delays, or circumstances beyond our control.

Delivery Details
Please ensure your delivery address and contact details are correct when placing your order. Underthepalms cannot be held responsible for delays caused by incorrect or incomplete delivery information.

For any questions regarding your order or delivery, please get in touch with us and we’ll be happy to assist.